FAQs Page
Some of our most commonly asked questions about our carbon fiber rings. Have additional questions? Reach out to us with our contact form.
Frequently Asked Questions
Our pure carbon fiber rings are indeed waterproof. You can wear our waterproof rings while swimming, exercising, and more. Our glow rings and ceramic rings are also waterproof and can be worn all the time. Our wood rings and antler rings, however, are not waterproof and should be taken off when long exposure to water is expected. Learn more about carbon fiber ring maintenance on our Carbon Fiber Ring Care Guide.
Yes. Our lifetime manufacturer’s defect warranty covers chips or breaks under normal wear and tear. With this warranty, we will replace your carbon fiber ring at no cost to you. Buyer is responsible for shipping the ring to E6 Rings. We will cover the shipping cost to return the carbon fiber ring to you.
Our carbon fiber rings, antler rings, wood rings, and glow rings are completely hypoallergenic. Our nickel-free rings are great for individuals with metal allergies.
Our pure carbon fiber rings and ceramic rings can be worn while using chemicals, as they are corrosion resistant. Our other unique rings, including our glow rings, wood rings, and antler rings, should be taken off when you are using chemicals
Carbon fiber rings and wood rings are considered semiconductors. Any ring with a metal sleeve is considered a pure conductor.
Yes, you can submit a special request for the antler ring, but you are not guaranteed to get the color exactly. When crafting our antler rings, the final color isn’t known until the final dimension is reached and the antler is exposed. We will do our best to get you the darkest/lightest color that we can.
We do sell quarter sizes of rings. Our standard sizing is between 4 and 16 US, increasing by ¼ increments. This applies to all of our unique rings except for our precious metal rings, which will not be available in quarter sizes. If you do not see a ring size that fits your needs, please contact us. We are always happy to accommodate and make a carbon fiber ring that works for you.
Please refer to our conversion chart on our Ring Sizing page. This will help you find the right ring size in US measurements.
If you receive your carbon fiber ring and it doesn’t fit as you hoped, please send it back for a free size exchange. We offer unlimited free size exchanges, so feel free to reach out to us via our contact form to request a carbon fiber ring size exchange
Currently, we offer limited customization. You are able to choose the width of your carbon fiber ring to fit your style. Whether you prefer a thinner ring or a thicker ring, we can customize your carbon fiber ring from 4 mm to 15 mm.
If your ring is too small, you can either take advantage of our free unlimited size exchanges policy or you can actually try an at-home process. Using a fine piece of sandpaper, you can sand the inside of the ring until it is the correct size for you. This only works if you need to increase by one size or less. If you’d rather use our size exchange policy, simply reach out with a form on our contact page explaining the issue, and we will ship you a new ring. The customer is responsible for the cost of shipping the carbon fiber ring back to E6 Rings, while we pay to ship the new ring back to you.
Yes, pure carbon fiber rings can be resized, but there are limitations. We can only resize pure carbon fiber rings if you’d like to increase the size of the ring. We sand out the inside of the ring to adjust sizing on pure carbon fiber rings. Ultra thin rings can go up to one half size larger, while standard rings can go up to a full size bigger without compromising the strength of the ring. If you need your ring to be smaller or larger than allowed by our standards, you will have to send the ring back for a free size exchange. Antler rings, glow rings, ceramic rings, and wood rings can’t be resized.
Each of our carbon fiber rings are made to the specifications you provide. Our production times are between one and seven days plus shipping time, which can vary depending on the shipping method you choose.
All of our products at E6 Rings are shipped with USPS. We also provide a tracking number so you can track where your unique ring is.
We gladly accept returns or exchanges of our unique rings. Contact us within 14 days of delivery about a return or exchange and ship the lightweight ring(s) back to us within 90 days of delivery to complete a return or exchange. Buyer is responsible for return shipping.